Organisations rarely come to us asking for a wholesale digital transformation as a “day-one” engagement. More often, they come with a specific problem to solve, a decision to make, or an area of risk they need to get under control.
That problem may relate to software, IT operations, delivery, or leadership capability. Sometimes it is all of those at once.
Our role is to help clients bring clarity to the situation they are facing, determine the most appropriate way forward, and provide the governance, assurance, and hands-on support required to move with confidence.
Clients engage Dynalogic at different points, depending on what they are dealing with at the time.
Common starting points include:
- Making a significant technology decision with long-term implications
- Struggling to get control of IT operations or service performance
- Lacking confidence in the delivery of a programme or project
- Needing experienced technology leadership without a full-time CIO
Engagements are tailored to the situation at hand and are designed to meet clients where they are, rather than forcing them into a predefined model.
Common problems we help solve
Making the right technology decisions
Clients often involve us when they need to make an important technology decision and want independent, evidence-based advice before committing time, money, or organisational change.
Typical situations include:
- Deciding whether to replace, enhance, or rationalise existing systems
- Evaluating competing software or platform options
- Understanding the implications of different sourcing or delivery models
- Clarifying requirements before engaging vendors
We help clients frame the decision properly, explore realistic options and trade-offs, and, where appropriate, design and run a structured approach to selecting solutions or delivery partners.
Getting control of IT operations
Many engagements begin with operational concerns rather than software change. Common triggers include:
- Inconsistent or fragile IT support and service delivery
- Heavy reliance on individual suppliers or key people
- Unclear ownership of services and responsibilities
- Concerns around security, resilience, or compliance
- Uncertainty over whether IT should be delivered in-house, outsourced, or through a hybrid model
We support clients by assessing their current IT operating model and capability maturity, helping define what is appropriate for their size and risk profile, and putting in place appropriate service management disciplines & processes, controls, and improvement plans.
Regaining confidence in delivery
Clients also engage us when delivery is already underway, but confidence is low. This often involves:
- Programmes or projects that feel out of control
- Multiple suppliers with overlapping responsibilities
- Weak governance or unclear reporting
- Delivery risk that leadership teams are struggling to surface and manage
In these situations, we provide client-side health-checks, programme or project leadership, strengthen governance and assurance, and help stabilise delivery so that progress can continue on a sound footing.
Strengthening technology leadership and capability
Some organisations engage Dynalogic because their internal technology leadership or capability is stretched. This may include:
- Limited senior technology leadership capacity
- Capability or capacity gaps across operations, delivery, or architecture
- Dependency on a small number of individuals
- A need for trusted advice alongside day-to-day delivery
We provide practical advisory and hands-on support to strengthen leadership capability, support teams through change, and reduce reliance on fragile arrangements.
Common engagement models
While every engagement is tailored to the client’s needs, our work often falls into a small number of well-established engagement models.
Digital Blueprint
The Digital Blueprint is a structured engagement designed to give clients a clear, realistic view of where they are today, where they need to get to, and how to get there.
It typically includes:
- An assessment of the current technology and operating landscape
- A defined target state aligned to business needs and constraints
- A multi-year roadmap setting out priorities, dependencies, and sequencing
- Explicit trade-offs and implications to support informed decision-making
The output is a practical, client-owned roadmap that can be used to prioritise investment, inform sourcing decisions, and guide delivery over time. Clients can choose to progress elements of the roadmap at their own pace, with a clear understanding of the dependencies and consequences.
Virtual CIO (vCIO)
Our Virtual CIO service provides ongoing technology leadership for organisations that do not have, or do not require, a full-time CIO. This is typically a long-term rolling engagement, delivered on a defined cadence, combining board-level advisory with hands-on leadership of IT operations and delivery.
The vCIO role may include:
- Advising boards and executive teams on technology strategy and risk
- Leading and improving IT operations and service delivery
- Governing and supporting technology change programmes
- Providing continuity across transformation and day-to-day delivery
The service is designed to provide stability, direction, and leadership, while remaining flexible and aligned to the organisation’s needs.
Supplier Sourcing
We support clients in selecting technology solutions and delivery partners through a structured, independent sourcing approach. This engagement model is often used where:
- Clients want to avoid vendor-led decision-making
- There is a need to understand requirements and desired outcomes to inform selection
- The organisation needs the ability to compare options objectively
- Stakeholder alignment is critical to success
Our sourcing approach focuses on clarity of requirements (and their relative importance), evidence based evaluation, and selection processes that stand up to scrutiny and create confidence across the organisation.
General Advisory
Some engagements do not fit neatly into a predefined model.
General Advisory provides flexible, client-side support for organisations seeking independent advice, challenge, or guidance on technology-related issues.
This may include short, targeted pieces of work or ongoing advisory support, and often acts as an entry point to help clarify what support is needed next.
How engagements evolve
Many engagements start with a specific, focused issue. As clarity improves and confidence builds, our role may evolve to include broader governance, delivery support, or leadership involvement.
Throughout, we remain independent, client-side, and focused on helping organisations make better technology decisions and deliver with confidence.
How we work
We create clarity, establish governance and control, and stay involved throughout delivery – helping leadership teams navigate complexity with confidence.
Why us?
We work with clients across the whole spectrum of IT, and in many sectors. We are recognised as experts in the Early-Years Childcare and Adult Social Care sectors